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Quality Manager

United States
Work Location:
North Carolina
Job Type:
About The Opportunity

What you’ll do

Role Purpose

Managerial and functional responsibilities for the development of the quality assurance group into an organization to manage, plan, organize, integrate, measure and report a program of total quality control.


Key Responsibilities

  • Responsibility for support and execution of the annual Divisional Quality targets established for the plant (concerns & PPM)
  • Manage plant Quality System to include coordination and execution of the Concern Management Process (inc. lead responsibility for complex problem solving where necessary)
  • Train and develop Quality Engineers to ensure a culture of Continuous Improvement (C.I.) within the plant Quality Department
  • Develop new site-specific Level III & approve Level IV procedures to continuously improve plant QOS
  • Responsible for implementation of necessary resource & identifying training needs within the plant QA area to support plant QOS, Manufacturing Engineering and Customers
  • Provides technical assistance & support to the Customer Service Managers (CSM)
  • Provides technical assistance & support to Advanced Quality & Program Launch Managers for Stage 'C' new programs
  • Ensures establishment of and compliance to Procedure Maintenance & plant Quality Operating System (QOS)
  • Maintains Customer satisfaction with GKN Quality through regular Auditing of plant activities & execution of identified Continuous Improvement (C.I.) projects
  • Leads plant Management Review process to identify improvements and monitor progress of C.I. activities
  • Confers with Engineering and Manufacturing personnel to assist with resolution of any internal or external quality concerns (inc. scrap, suspect material, non-conforming material requiring deviation, etc.)
  • Coordinate and lead periodic training sessions to keep personnel updated on current & new procedures, methods, tools, use of equipment and other quality assurance techniques
  • Ensures the maintenance, updating & compliance to specific requirements necessary to support the GKN business model (e.g. TS 16949, ISO 14000, Customer-specific requirements, etc.)
  • Functions as part of the Plant Leadership Team


About you


Required Qualifications:

  • (Minimum) B.S. Degree in Engineering or related fields
  • 5-7 years experience in Quality Assurance with at least 2 years of leading others


Preferred Qualifications:

  • Technical knowledge of forging, machining, assembly, APQP, and metrology.
  • Knowledge of Quality Systems, TS16949, ISO standards.
  • Good interpersonal, organizational, and communication/negotiation skills.
  • Computer Skills (proficient in MS Word, Excel, PowerPoint, Project)
  • Lean Enterprise experience desired.
  • ASQ Certified Quality Engineer strongly desired.
  • Strong computer skills (MS Outlook/Word/Excel/PowerPoint/Project)
  • Strong knowledge of SPC & PFMEA.
  • Six-Sigma Green Belt mandatory (Black Belt desired)


About Us

About Us 

GKN is a global engineering business. We design, manufacture and service systems and components for most of the world’s leading aircraft, vehicle and machinery manufacturers. We are continuously evolving, pioneering new technologies and reinventing existing ones, stretching ourselves to better in everything we do. GKN operates three divisions: GKN Aerospace, GKN Driveline and GKN Powder Metallurgy employing 56,000 people in more than 30 countries.

GKN Driveline is the market leader in the development and delivery of contemporary and electrified driveline systems and solutions. With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world’s automotive manufacturers.

Diversity and Inclusion

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.

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