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Product Support Engineer

Work Location:
Advertising End Date:
31 Mar 2018
Job Type:
About The Opportunity
As customer & product support you will play a key part for growing our business and to give our customer an excellent service. You will have attractive products of highest quality and a solid company with a strong organisation in your back that puts customer needs, innovation, quality and team spirit highest on the agenda. We believe that you are flexible and like high speed and various tasks during the day.
Key Responsibilities
• Close discussions with customers to give them technical and commercial solutions
• Follow-up outstanding offers and close the deal
• Support sales team
• Place orders in the system and secure requested delivery time
• Support telephone lines and expediting desk customers
• Purchasing of some products
• Participate in customers event such as exhibitions
• Return & claim handling
We are looking for someone with technical and commercial skills, with experience from B2B-sales and relevant technical education. We value documented and proven experience from the industry and knowledge in sales & order planning is important, when we strive for 100 % customer satisfaction. You can speak and write fluently in English and Swedish. You are familiar and can use CRM and MS office program. Knowledge in SAP and field service is a plus.
About Us

GKN is a global engineering business. We design, manufacture and service systems and components for most of the world’s leading aircraft, vehicle and machinery manufacturers. We are continuously evolving, pioneering new technologies and reinventing existing ones, stretching ourselves to be better in everything we do. GKN operates three divisions: GKN Aerospace, GKN Driveline and GKN Powder Metallurgy employing 56,000 people in more than 30 countries. Our products and technologies deliver the power to harvest crops, move earth, mine resources and handle materials. Increasingly there is a need to focus on energy efficiency, increased productivity and safety as well as enabling operators and customers to be continually connected and well informed.  

GKN Off-Highway Powertrain is committed to providing products and services that support these requirements and demonstrate our position on developing technologies and solutions for the challenges of tomorrow. Supporting customers in meeting the demands of a crowded planet. GKN Off-Highway Powertrain is a truly global business with 9 manufacturing facilities and 28 service center in over 16 countries across five continents.

Diversity and Inclusion

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.

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