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Control Tower Analyst

United Kingdom
Work Location:
Advertising End Date:
04 Oct 2019
Job Type:
About The Opportunity

Role Purpose

Responsible for generation and first line analysis of Managment information (MI) within the Control Tower Location to support the business and its customers.

Key Responsibilities

Key Responsibilities

        • Produce management information (MI) across the Control Tower to identify potential risks in costing, invoicing and reporting

        • Analyse key reports and exceptions to provide target actions for operations teams to resolve based on current business focus

        • Provide support to Modal Managers in the identification of root couses and facilitate training and/or communications where appropriate to Operations Staff and/or suppliers

        • Escalate where Operations teams are not compliant with improvement plans

        • Support the production of monthly operations A3 report

  • Standardisation of inputs in to core systems  (eg Cargowise)

  • Management of tariffs, both cost and sales

  • Creation of customer monthly reports  to support the Key Account Managers (KAMS)

  • Proactive management of NCRs and preparation of corrective actions

  • Quality audit management and responsibility

  • Re-enforce and maintain a culture to deliver continuous improvement to improve customer service.

  • Take a leading role in CI activities with both customers and colleagues.

  • Interface for BPO activities

  • Champion Diversity & Inclusion in line with Company guidelines

About Us

GKN Automotive is the world’s largest supplier of driveline technologies to the automotive industry. Our engineering puts driveline innovation into series production. Our systems integration expertise and software calibration capabilities make us a strong and trusted partner for electrification, all-wheel drive programs and new vehicle concepts.

Our global network of production and engineering centres gives the company a presence in 21 countries. Its 54 manufacturing facilities and 5 technology centres are strategically located to ensure customers benefit from local supply chains and world-class technical support.

With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world’s automotive manufacturers.

Diversity and Inclusion

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.

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