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Customer Quality Engineer

United Kingdom
Work Location:
Advertising End Date:
25 Feb 2019
Job Type:
About The Opportunity
The primary function of the role is to support the company in successful introduction of new products, drive quality improvements and resolution of quality concerns.
Key Responsibilities
  • To ensure that customer and internal concerns are dealt with efficiently via QIP/PPS process, reports and any other information flow are managed on a timely basis.

  • To instigate quality improvements in the Value Streams.

  • To ensure that relevant quality data/information is properly recorded as per the existing system and procedures

  • To manage & coordinate the Quality activities according to the RASIC for New Product launches

  • To carry out system & process audits in order to support the company audit schedule


    Comply with the Company’s total quality philosophy by:

  • Seeking opportunities for continuous improvement

  • Identifying ways of eliminated waste

  • Communicating in an effective manner at all times

  • Striving to exceed the internal and external customers’ expectations

  • Provide quality-engineering support for APQP, Warranty and Value Streams.

  • To ensure the effective use of FMEA

  • To support PCR, ECN and deviation system

  • To liaise with external customers and GKN suppliers as and when necessary.

  • To work with all functions of the company, its customers and suppliers in order to identify root cause of product non-conformities or performance issues at all stages of product life cycle.

  • To work with the customer and supplier base to reduce non-conformance issues, including customer / supplier visits.

About Us

GKN is a global engineering business. We design, manufacture and service systems and components for most of the world’s leading aircraft, vehicle and machinery manufacturers. We are continuously evolving, pioneering new technologies and reinventing existing ones, stretching ourselves to better in everything we do. GKN operates three divisions: GKN Aerospace, GKN Driveline and GKN Powder Metallurgy employing 56,000 people in more than 30 countries.

GKN Driveline is the market leader in the development and delivery of contemporary and electrified driveline systems and solutions. With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world’s automotive manufacturers.

Diversity and Inclusion

As a global engineering company, innovation is what differentiates us from our competitors and is central to our success.

A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world.

GKN is an equal opportunity employer.

We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law.

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